Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
What types of phone cases do you offer?
We offer a variety of phone cases, including rugged, silicone, and custom-designed cases for different phone models.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
How long does delivery take?
Delivery times vary by location. Domestic orders typically take 3-7 business days, while international orders can take 7-21 business days.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, afterpay and other electronic payment options.
Can I return or exchange a product?
Yes, we accept returns and exchanges within 30 days of receiving the product, provided it is in its original condition.
How can I contact customer service?
You can contact us through the contact form on our website, by email at info@casemaxy.com, or by phone at the number listed on the contact page.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases. Please contact us for more details.
How can I check if a product is in stock?
The availability status of each product is displayed on the product page. If an item is out of stock, you can sign up to be notified when it becomes available again.
What types of phone cases do you offer?
We offer a variety of phone cases, including rugged, silicone, and custom-designed cases for different phone models.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
How long does delivery take?
Delivery times vary by location. Domestic orders typically take 3-7 business days, while international orders can take 7-21 business days.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, afterpay and other electronic payment options.
Can I return or exchange a product?
Yes, we accept returns and exchanges within 30 days of receiving the product, provided it is in its original condition.
How can I contact customer service?
You can contact us through the contact form on our website, by email at info@casemaxy.com, or by phone at the number listed on the contact page.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases. Please contact us for more details.
How can I check if a product is in stock?
The availability status of each product is displayed on the product page. If an item is out of stock, you can sign up to be notified when it becomes available again.